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Technical - Frequently Asked Questions

Does Pageburst work on Kindle or Nook or other eReader devices?

No, not at this time. The file formats are unfortunately incompatible. However, Pageburst have an iPad application in the Apple App Store.

How do I access my account?

Student's account access is granted to only registered students. Registered students can access their account from NHI's home page by clicking the Classroom Access button on the right hand side of the screen. To be redirected to the student login page now click here.

How do I edit my user profile?

Once you login into our Learning Management System, you can edit your profile by clicking "Edit Profile" under the "Settings" section on the navigation column located on the right hand side of your screen. Please note that any major change such as full name and professional license number will be verified. Any change without supporting documentation or positive verification will be considered fraud and the involved student will be automatically withdrawn from any enrolled course or program.

I am being asked to register but I've already registered! What's wrong?

Our site stores your registration information in a small text file on your computer. This file is called a cookie. Cookies must be turned on in your browser for our site to recognize you when you return. If you do not allow cookies, you will be asked to register each time you visit. To enable cookies in your internet browser, click under the Privacy & Security category from your browser's navegation bar, click Cookies then click Enable All Cookies.

I’m experiencing technical difficulties with Pageburst. Where can I turn for help?

Never fear, Elsevier’s Evolve Support Center is here to help you sort through your issues. You can also call, 1-800-222-9570, for 24/7 tech support.

What can I do if I forgot my username or password?

Go to our Learning Management System (LMS) Login page and click Forgot Your Username or Password? .
There you will be asked to enter the email address associated with your account. We will email you a password reset link and instructions.

Why am I being asked to install Adobe Acrobat Reader?

Adobe Acrobat Reader is a useful program, and is required to view several of the files throughout our website, including certificates of completion. Click on the link below to download Adobe Acrobat Reader for free.

Download Adobe Acrobat Reader

Why am I being asked to install Flash Player Plug-in?

Several of the online courses offered by NHI have been designed using Macromedia Flash. To view these online courses, installation of the Flash Player plug-in will be required. If you do not have the Flash Player plug-in, or would like to update to the newest version, please click on the following link.

Download Adobe Flash Player

Which browser may I use to access NHInstitute?

The following browsers are tested and approved to work seamlessly with the system. If you experience some issues wile navigating the website, please verify your browser version first. You may click on the links below to download the latest version of any of the internet browsers below.