Technical Support

Solutions for login issues, software requirements, and browser compatibility.

Account & Access

How do I access my account?

Registered students can access their account from NHI's home page by clicking the "Classroom Access" button. To be redirected to the student login page now click here.

What can I do if I forgot my username or password?

Go to our Learning Management System (LMS) Login page and click Forgot Your Username or Password?. Enter the email address associated with your account, and we will email you a password reset link.

How do I edit my user profile?

Login to the LMS and click "Edit Profile" under the "Settings" section on the right-hand side. Note: Major changes like full name or license number will be verified to prevent fraud.

I am being asked to register but I've already registered! What's wrong?

This usually happens if cookies are disabled. Our site uses cookies to recognize you. Please ensure cookies are enabled in your browser settings under "Privacy & Security".

Software & Tools

Why am I being asked to install Adobe Acrobat Reader?

Adobe Acrobat Reader is required to view certificates of completion and other PDF documents on our site. Download Adobe Acrobat Reader for free.

Does Pageburst work on Kindle or Nook?

No, the file formats are incompatible at this time. However, Pageburst has an iPad application available in the Apple App Store.

I’m experiencing technical difficulties with Pageburst. Where can I get help?

Please contact Elsevier’s Evolve Support Center or call 1-800-222-9570 for 24/7 tech support regarding Pageburst.

Browser Compatibility

Which browser may I use to access NHInstitute? The following browsers are tested and approved to work seamlessly with our system:

Chrome Firefox Safari Edge Opera

Still having trouble?

Contact Technical Support